Reporting for a Loughborough London student

Whether you are a member of Loughborough University staff, another student or family member, we appreciate that managing concerns surrounding another person can be difficult.

During their time at University, students may be subject to incidents, experience emotional distress, varying levels of physical and mental wellbeing or may experience a traumatic event. These may fit into the categories of emergency, urgent situation and non-urgent situation.

It is good practice to inform the student that you are reporting concerns, unless it is unsafe to do so.

When reporting for someone else please consider whether you can offer signposting or pastoral support for non-urgent situations or actions you would need to take in an emergency.

Think

Is the situation an emergency, urgent situation or non urgent?

An emergency situation:

  • There is imminent risk to life, including actions to end life or intention to end life, this may include intentional acts (suicide) and impulsive behaviours.
  • A student has indicated they wish to harm others, with intention.
  • A student's behaviour indicates that they are clearly physically or mentally unwell and require immediate medical attention
  • A student's behaviour is disturbed and/or aggressive that puts themselves and other community members at risk.

For any of the above

If any of the above apply this would require emergency services, call 999 and make Student Welfare aware.

Also, make a report on the online reporting tool which will trigger a response from Student Services DAI team.

Report to the University online

Listen

6 Tips for active listening

Listen to their concerns, Listen to how it is impacting them, Ask what they want to happen next.

Signpost / support

London has a range of support available via the Student Welfare team or via external services. Links for support available can be found under ‘just want information’ or on the ‘report for myself’ pages which you could show the student.

Looking for information Reporting for myself

Report online

If you have covered all the above steps and think that the student would benefit from additional support, you can report via the Online tool.

It is good practice to inform the student that you are reporting concerns, unless it is unsafe to do so.

Report to the University online