3. Programme Learning Outcomes
3.1 Knowledge and Understanding
On successful completion of this programme participants should be able to demonstrate knowledge and understanding in the following areas:
K1. The impact of environmental forces on automotive sector organisations including ethical, economic, political, social and technological change issues;
K2. The development and operation of the sector specific markets for resources, goods and services including customer expectations, market orientation and the marketing mix;
K3. The concepts and processes in the production and marketing of automotive goods and services, and the management of resources and operations;
K4. The financing of the automotive dealer network involving the sources, uses and management of finance; use of accounting for managerial and financial reporting applications;
K5. The characteristics of the management role; the management and development of people within organisations; organisational behaviour, HRM, change management;
K6. The development, management and exploitation of information systems and their impact on dealership operations;
K7. The use of relevant interpersonal communication technologies for application in business and management;
K8. The development of appropriate business policies and strategies within a changing context of the automotive sector to meet stakeholder interests;
K9. The uses and limitations of a range of research methods/techniques, both qualitative and quantitative and an understanding of their strengths and weaknesses for providing information and evaluating options in an uncertain organisational environment;
K10. The roles, responsibilities and requirements of different activities across the multifunctional areas of automotive dealerships;
K11. The role of digital and social media within the context of the retail automotive environment;
K12. The development of resilient and sustainable organisations within the retail automotive sector;
K13. The potential future development of the automotive industry and the role of retailing within it ;
K14. The international context in which the retail automotive sector operates;
K15. The issues of managing in a multi-cultural environment ;
K16. The knowledge of how sales and marketing activity needs to embrace international cultures.
3.2 Skills and other attributes
a. Subject-specific cognitive skills:
On successful completion of this programme students should be able to:
C1. Manage self and others; organise thoughts, analyse, synthesise and conduct critical appraisal;
C2. Establish criteria for problem solving and decision making, use appropriate decision techniques including identifying, formulating and solving business problems;
C3. Use of models of business situations and research skills;
C4. Identify appropriate leadership styles for situations;
C5. Recognise complex situations where choices involve consideration of ethical and organisational values;
C6. Conduct research into business and management issues;
C7. Learn through reflection on practice and experience;
C8. View the organisation from the perspective of sustainability and resilience;
C9. Recognise the management implications of different international cultures;
C10. Recognise the nuances of managing in an international context.
b. Subject-specific practical skills:
On successful completion of this programme students should be able to:
P1. Apply leadership and performance management selecting the appropriate style for situations;
P2. Perform effectively within a team environment and recognise and utilise individuals' contributions in team processes including team selection, delegation, development and management;
P3. Use effective oral and written communication, using a range of media including business reports;
P4. Engage effectively in two-way communication including listening, negotiating and persuading or influencing others;
P5. Create, identify and evaluate options; implement and review decisions;
P6. Make effective use of information and communication technologies (ICT) in a business context;
P7. Employ numerical and quantitative skills including the use of models of business situations and qualitative research skills;
P8. Conduct research effectively and efficiently using a range of sources of business-related materials including books, journals, trade and financial press, official statistics, the Internet and primary research;
P9. Use Social and Digital Media within the context of the retail automotive sector.
c. Key transferable skills:
On successful completion of the programme students should be able to:
T1. Create, identify and evaluate options; implement and review decisions;
T2. Organise data and extract meaning from information and share knowledge;
T3. Use communication and information technology appropriately in acquiring, analysing and communicating information;
T4. Listen, negotiate and persuade or influence others;
T5. Use effective oral and written communication; using a range of media including business reports;
T6. Demonstrate effective performance within a team environment and recognise and utilise individuals' contributions in group processes; team selection, delegation, development and management;
T7. Set targets, motivate and employ performance management techniques;
T8. Interpret numerical information and use numerical reasoning;
T9. Manage themselves and their time effectively, be self-aware, display sensitivity to diversity in people and different situations, and manage continued learning;
T10. Demonstrate the ability to operate appropriately in an international context.
4. Programme structure
4.1 Compulsory Subjects (total modular weight 40)
Mmodule Weight
|
BSPN50
|
Introduction to Business Planning
|
10
|
|
BSPN52
|
Operations Management
|
10
|
|
BSPN53
|
Foundations of Management
|
10
|
|
BSPN54
|
Finance for Managers
|
10
|
4.2 Optional Subjects (total modular weight 80)
|
BSPN51
|
Generating Customer Loyalty
|
10
|
|
BSPN55
|
Decision Systems
|
10
|
|
BSPN56
|
Managing Business Performance
|
10
|
|
BSPN57
|
Managing Quality
|
10
|
|
BSPN58
|
Improving Performance Through Coaching
|
10
|
|
BSPN65
|
Management and Leadership Skills
|
10
|
|
BSPN59
|
Change Management
|
10
|
|
BSPN63
|
Human Resource Management
|
10
|
|
BSPN60
|
Marketing Strategy
|
10
|
|
BSPN61
|
Digital and Social Media in the Retail Car Market
|
10
|
|
BSPN62
|
Cross Cultural Market Development
|
10
|
4.3 MSc Subjects (total modular weight 60)
|
BSPN03
|
Strategic Dealership Management
|
15
|
|
BSPN04
|
Retail Marketing Strategy
|
15
|
|
BSPN12†
|
Project
|
30
|
† by Partial Distance Learning (>50%)
To complete the PGCert in Automotive Retail Management students must complete the 4 x 10 credit compulsory modules and 2 x 10 credit optional modules from those offered in Section 4.2. To complete the PGDip in Automotive Retail Management students must complete 12 x 10 credit modules, 8 of which should be chosen from those offered in Section 4.2. To complete the MSc in Automotive Retail Management students must complete 12 x 10 credit modules and 60 credits from those offered in Section 4.3. Section 5 outlines the specific modules required for each degree award.
4.4 For full details of the specific assessment requirements for each module see the Module Specification.
4.5 A study plan which governs the scheduling of the programme of study and registration periods will be established at the commencement of the programme and all students are required to act in accordance with the plan
5. Criteria for Progression and Degree Award
In order to be eligible for an award, candidates must not only satisfy the requirements of Regulation XXI but also:
5.1 To be eligible for the award of the Postgraduate Certificate in Automotive Retail Management, candidates must have accumulated at least 60 credits: the modules listed in 4.1 and 2 options
At the discretion of the Programme Director candidates for the Certificate may substitute for the modules listed in 4.1 with any similar modules with an equivalent or greater weight from the School of Business and Economics suite of postgraduate modules.
5.2 To be eligible for the award of Postgraduate Diploma in Automotive Retail Management candidates must have completed modules with a total modular weight of 120 from the modules listed in 4.1 and 4.2.
5.3 To be eligible for the award of MSc in Automotive Retail Management candidates must have satisfied all the requirements outlined in 5.2 and in addition must complete 60 credits from the modules listed in 4.3.
Candidates who have the right of re-assessment in a module may choose to be re-assessed in the University’s special assessment period.
6. Relative Weighting of Parts of the Programme for the Purposes of Final Degree Classification
